Memaxi Display - Setup – Memaxi

These Instructions are for Android smartphones and tablets, we ask iPad users to contact us via help@memaxi.com for further instructions.

Vocabulary:

Memaxi Display is an app that is downloaded to your tablet. This is the Display profile with the calendar, notes, video calls, a guestbook, pictures etc.

Display User is the beneficiary that needs long term care or assistance. The user can see their events and reminders on the display.

Carers/Users are family and professional caretakers that are connected to the Display User and help him use Memaxi.

Memaxi Connect is the app that is downloaded to the smartphone of the the family members and caretakers, that is used to control and add content to the display. The mobile app is also used for video calls.

Memaxi is also accessible through the website go.memaxi.com

How do I start?

1) Go to the Google Play Store and search for Memaxi. Two apps will come up: Memaxi Display and Memaxi Connect. Download and install Memaxi Connect on your device and Memaxi Display on the tablet of the Display User.

2) Open Memaxi Connect on your device and follow the setup wizard to create a new profile for your beneficiary.

2b) If you have previously used Memaxi Connect (app or website) and created a profile for the Display User, open Memaxi Connect on your device and choose the Display Profile that is to be on the Display (most often there is only one Display Profile to choose from).

3) Open the profile and find the Display Code in Memaxi Connect

4) Enter the Display code on Memaxi Display

Worth noting

It is always possible to press the upper left and then the lower right corner to access the organizing page behind the Display profile.

The installation requests access to various parts of the tablet, audio, camera and other. It is safe to accept all these questions. The installation also includes a configuration file for the Android operating system that requests permission for Memaxi, please approve it.

When you press the Home key on the tablet for the first time, after installing the Memaxi Display, you are asked which application should 'control' the tablet. If Memaxi Display is to be the only application in use when pressing the Home key on the tablet, choose Memaxi Display. If not select TouchWiz (or similar).

Some versions of the Android operating system may provide a window that asks whether to Fix the windows, we ask that the users tests this option themselves.